Zinc has made some changes to the Analytics reports! We wanted to streamline the way we present our communication analytics, so we've created some new report types and added a way for users to download data.
Here's a summary of what's new:
1) New Report Types: Our reports are now broken down by Activity, Groups, Memberships and Network.
Activity Report: Similar to what previously was the Engagement report, this report shows the activity levels of all Zinc users by the type of message sent (text, image, video, etc).
Group Reports: This report shows administrators the level of activity broken down by each type of Zinc Group (Official, Ad hoc, as well as un-named Ad-hoc groups). Group reports also allow you to get insights into the creation of new groups, and how active groups are.
Membership Report: Now you have a way to easily track users that are being added or invited to Zinc and if they've accepted or not.
Network Report: This is a visual representation of your organization's Zinc usage.
2) View messages sent by file type
Now within all your Activity report, you can view usage by type of message sent - text, voice, images, content, video, etc.
3) Export data for In-depth analysis
Users can now export a CSV file of all the communication data to be analyzed outside Zinc. Build your own tables and reports in Excel, Tableau or any other program.