5.20.1 iOS – July 21st 2020

Changes

  • Added support for creating a contextual object for a hotline request conversation.
  • Fixed bug related to user status messages not updating in certain situations.
  • Fixed bug related to horizontal scrolling of chatbot quick reply messages.
  • Fixed bug causing app to crash when deleting a message on the iPad in some situations.

App Store Release Notes

No change from previous release.

5.20 iOS – July 14th 2020

Changes

  • Added Support for chat-bot quick replies – programmable suggested responses for users, which can be included with bot messages.

App Store Release Notes

Now chat-bot authors can include suggested responses with messages that bots send. Users can tap on these suggested responses to quickly reply to a question from a bot. The release also includes various bug fixes and minor enhancements.

5.20 Desktop – July 8th 2020

Changes

  • Added Support for chat-bot quick replies – programmable suggested responses for users, which can be included with bot messages.

5.20 Android – July 7th 2020

Changes

  • Added Support for chat-bot quick replies – programmable suggested responses for users, which can be included with bot messages.
  • Added Hotline shortcut to quick action menu.
  • Upgraded group calling infrastructure.
  • Fixed bug related to permissions when saving photos and other files from a conversation onto a device.

Play Store Release Notes

Now Zinc chat-bot developers can include quick replies – suggested responses for users talking with bots. The release also includes bug fixes and small enhancements.

5.19.1 Desktop – June 18th 2020

Changes

  • Fixed bug related to notifications and the unread count badge on Windows desktop.
  • Fixed bug related to broadcast read time analytics; backgrounding the app while a broadcast is on the screen now marks that broadcast as having been read.
  • Fixed bug preventing admins from deleting old messages in some situations.
  • Fixed bug preventing the proper interface from being displayed in some situations for organizations with message editing and deleting disabled.

5.19.1 iOS – June 17th 2020

Changes

  • Fixed bug related to broadcast read time analytics; backgrounding the app while a broadcast is on the screen now marks that broadcast as having been read.
  • Fixed bug preventing admins from deleting old messages in some situations.
  • Fixed bug preventing the proper interface from being displayed in some situations for organizations with message editing and deleting disabled.

App Store Release Notes

No change from 5.19

5.19.1 Android – June 17th 2020

Changes

  • Fixed bug related to sending gifs from gallery keyboard.
  • Fixed bug related to broadcast read time analytics; backgrounding the app while a broadcast is on the screen now marks that broadcast as having been read.
  • Fixed bug preventing the proper interface from being displayed in some situations for organizations with message editing and deleting disabled.

Play Store Release Notes

No change from 5.19

5.19 Desktop – June 8th 2020

Changes

  • Added ability for users to edit or delete messages they have sent.
  • Added ability for admin users to delete messages sent by other users in their organization.
  • Fixed bug preventing screensharing from working in some situations.

5.19 Android – June 8th 2020

Changes

  • Added ability for users to edit or delete messages they have sent.
  • Added ability for admin users to delete messages sent by other users in their organization.
  • Changed to show hotline name instead of email address when navigating to the message composer to send a request to a hotline via deeplink.
  • Fixed bug that could cause the app to crash while on the photo annotation screen in certain circumstances.
  • Fixed bug causing app to freeze after editing your first or last name in certain circumstances.
  • Fixed bug preventing image saving from working on Samsung Note 10 devices in some situations.
  • Fixed bug causing the keyboard to cover text input while typing in landscape mode on some phone models.

Play Store Release Notes

Now you can edit and delete messages you’ve sent in Zinc! Simply long-press on a message and select either edit or delete from the menu. By default, users can edit or delete messages for up to 24 hours after they have been sent. However, organizations can configure their own custom policy.

The release also contains miscellaneous bug fixes and small enhancements.

5.19 iOS – June 8th 2020

Changes

  • Added ability for users to edit or delete messages they have sent.
  • Added ability for admin users to delete messages sent by other users in their organization.
  • Fixed bug causing extra 0 to appear at beginning of VoIP call timer display.

App Store Release Notes

Now you can edit and delete messages you’ve sent in Zinc! Simply long-press on a message and select either edit or delete from the menu. By default, users can edit or delete messages for up to 24 hours after they have been sent. However, organizations can configure their own custom policy.

The release also contains miscellaneous bug fixes and small enhancements.

5.18.2 iOS – May 27th 2020

Changes

  • Fixed a bug that would cause the app to crash immediately after log-in for some users in certain situations.

App Store Release Notes

No change from 5.18

5.18.1 iOS – May 19th 2020

Changes

  • Fixed bug causing the app to crash in certain situations when entered via a deep link or a notification.

App Store Release Notes

No change from 5.18

5.18.2 Android – May 13th 2020

Changes

  • Fixed bug that could cause app to crash on launch in certain situations
  • Fixed bug that prevented being able to tap to view entire broadcast on broadcasts with long bodies in some situations

App Store Release Notes

No change from 5.18

5.18.1 Android – May 7th 2020

Changes

  • Initial fix for bug that could cause app to crash on launch in certain situations

App Store Release Notes

No change from 5.18

5.18 iOS – May 4th 2020

Changes

  • Updated Twilio SDK used for 1:1 VoIP and video calls to latest version (3.2.5)
  • Added support for dark mode
  • Added support for broadcast read time analytics
  • Fixed bug in video calling where video feed would freeze sometimes when call first connected
  • Fixed bug that prevented being able to tap to view entire broadcast on broadcasts with long bodies in some situations

App Store Release Notes

The latest release adds support for dark mode. It also includes critical improvements for calling aimed at enhancing audio and video quality and call reliability.

5.18 Android – May 4th 2020

Changes

  • Added support for drawing on a photo before sending it – you can mark up a photo before you send it from the camera keyboard or the gallery keyboard, or you can reply to photo that someone else sent with a marked up version.
  • Added support for broadcast read time analytics – broadcasters can now see how long recipients spent looking at their broadcasts.
  • Fixed crash related to showing modal dialog windows in landscape mode
  • Fixed crash related to opening keyboard while in landscape mode
  • Fixed bug where incoming video calls would not cause the phone to ring on certain models of Samsung phone in certain conditions
  • Fixed bug that prevented “Jump to Recent” button from working properly in certain situations.
  • Updated app icons to comply with latest Google standard

Play Store Release Notes

Now you can draw on photos in Zinc before you send them. Tap the markup button on the photo preview to start drawing on the photo. Then tap send. This release also fixes a number of bugs related to landscape mode and calling.

5.18 Desktop – May 4th 2020

Changes

  • Upgraded Twilio SDK for VoIP and video calling to latest version (2.3.0)
  • Fixed bug causing unread badge count to be inaccurate in certain situations
  • Added support for broadcast read time analytics
  • Changed message text “copy” action so that it does not copy formatting, only plain text
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