Zinc supports two primary options for user sign-in: email sign-in and Salesforce sign-in. Either sign-in mode can support single sign-on (SSO). Each organization must be configured for either email-sign in or Salesforce sign-in. When setting up your Zinc organization you should decide which sign-in mode is right for you.
Users enter their Salesforce account credentials on the Zinc sign-in screen.
Single sign-on (SSO) will be used if it is configured for Salesforce. Users will follow the same SSO process as they would if they were signing in to the Salesforce app.
Salesforce sign-in is recommended for all organizations where all Zinc users also have Salesforce accounts, and especially for organizations that use other ServiceMax products in addition to Zinc.
See this article to learn more about Salesforce sign-in.
Users enter their email address, receive a sign-in code via email, then enter the sign-in code to access Zinc.
Single sign-on (SSO) can be configured specifically for Zinc. Users will be prompted to sign in via their SSO provider instead of entering a code. SSO must be configured specifically for Zinc.
Email sign-in is recommended for organizations where Zinc users do not have Salesforce accounts.