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Using Zinc
Using Zinc
Explore all the communication modes and features.
38 articles in this collection
Written by
Product-Team Zinc
and
Zinc Team
Messaging
What happens when I message someone and they don't have Zinc installed?
Written by
Zinc Team
Updated over a week ago
Naming a conversation
Written by
Zinc Team
Updated over a week ago
How do I delete a conversation?
Written by
Zinc Team
Updated over a week ago
How do I mute a conversation?
Need a break from a conversation?
Written by
Zinc Team
Updated over a week ago
Get the attention of a teammate with @mentions
Written by
Zinc Team
Updated over a week ago
Message Editing and Deleting
All about editing and deleting messages on Zinc
Written by
Product-Team Zinc
Updated over a week ago
How to take and send a photo or video
Zinc makes it easy to send photos or videos to a colleague or a group of colleagues.
Written by
Zinc Team
Updated over a week ago
How to send files
Need to send an Excel spreadsheet? a PDF? We've got you covered.
Written by
Zinc Team
Updated over a week ago
Connecting a File Sharing Account
Written by
Zinc Team
Updated over a week ago
User Status Messages
Set a custom status message to let your coworkers know what you're up to
Written by
Product-Team Zinc
Updated over a week ago
Using Do-Not-Disturb
Need some space from work?
Written by
Zinc Team
Updated over a week ago
Using Hands Free mode
Written by
Zinc Team
Updated over a week ago
How to export a Zinc conversation
Written by
Zinc Team
Updated over a week ago
What are the biggest file sizes I can send in Zinc?
Written by
Zinc Team
Updated over a week ago
How do I sync my calendar?
Written by
Zinc Team
Updated over a week ago
Voice and Video
How to start or join a group call
You can start a group call with any group you are a part of.
Written by
Zinc Team
Updated over a week ago
1:1 Voice and Video Calling
Zinc provides seamless and intuitive communication, not only through messaging, but also through voice and video calling.
Written by
Zinc Team
Updated over a week ago
Broadcasts
Broadcast Metrics
Manage Broadcast engagement and settings
Written by
Zinc Team
Updated over a week ago
What are Broadcasts?
Broadcast Overview
Written by
Zinc Team
Updated over a week ago
Who can send Broadcasts
Admin rights to sending Broadcast
Written by
Zinc Team
Updated over a week ago
Sending Broadcasts
Send and track one-way messages to groups
Written by
Zinc Team
Updated over a week ago
Broadcast Lists
Written by
Zinc Team
Updated over a week ago
Editing and Expiring Existing Broadcasts
Written by
Zinc Team
Updated over a week ago
Broadcast Media
Deliver content directly to your users with broadcast attachments
Written by
Zinc Team
Updated over a week ago
Broadcast Content Hub
Written by
Zinc Team
Updated over a week ago
Zinc Groups
Zinc Groups
Written by
Zinc Team
Updated over a week ago
Group Conversation Settings
Written by
Zinc Team
Updated over a week ago
How to add members to an existing group
Written by
Zinc Team
Updated over a week ago
How to create a 1:1 or Group conversation
Get talking with your coworkers!
Written by
Zinc Team
Updated over a week ago
How to use Group Invitation Links
A Zinc conversation Invitation Link is the easiest way to invite many people to a Zinc group quickly.
Written by
Zinc Team
Updated over a week ago
Official Groups vs. Ad-Hoc Groups
Written by
Zinc Team
Updated over a week ago
Hotlines
Hotline Groups Overview
What is a Hotline Group?
Written by
Zinc Team
Updated over a week ago
Operating a Hotline Group
Written by
Zinc Team
Updated over a week ago
Setting up Hotline Groups
Use Hotlines to make internal support more efficient
Written by
Zinc Team
Updated over a week ago
Transferring Hotline Requests
Hotline staffers can transfer a request to either a different hotline or a different person
Written by
Zinc Team
Updated over a week ago
Hotline Analytics
Track Hotline performance
Written by
Product-Team Zinc
Updated over a week ago
Completing a Hotline Request: Preventing the 'Thank You' Request
This article details key words that will not trigger a new Hotline request when sent in a conversation that has been marked "Done".
Written by
Zinc Team
Updated over a week ago
High-Visibility Notifications Mode
High-Visibility Notifications make it easier for web and desktop users to see that they have a new message or hotline request waiting
Written by
Product-Team Zinc
Updated over a week ago